Services

Appraisals – We can appraise all kinds of jewelry, diamonds, gemstones and watches. If you haven’t had your jewelry appraised in the past 5 years, we recommend you have it documented in detail today. Most appraisals provide replacement value for the purpose of obtaining insurance coverage in the case of loss, damage or theft. However, other situations such as estate tax evaluation, dissolution of marriage (divorce), donations, etc. require a fair market value.

Jewelry Insurance – Jewelers Mutual Insurance is the only insurance company that specializes in protecting jewelers and the personal jewelry of the United States. Founded in 1913, Jewelers Mutual licensed in all 50 states, insures personal jewelry of more than 100,000 people. As a professional jeweler, we are committed to providing a full range of services – from helping you make the right selection to backing up your purchase if there is a problem. With that in mind, we would like to tell you about a service called Personal Jewelry Insurance from Jewelers Mutual Insurance Company, the nation’s jewelry insurance specialists.

Fine jewelry is beautifully crafted to last for generations, but accidents do happen. Loss or damage to these items can be emotionally and financially devastating. Your Personal Jewelry insurance policy will repair or replace your insured jewelry if lost, stolen or damaged. It even covers “mysterious disappearance.” What’s more, if you have a covered loss, Jewelers Mutual will ask that you return us to have your jewelry repaired or replaced instead of mailing it off to someone you don’t know. Furthermore, jewelry losses you experience with Jewelers Mutual will not affect your existing homeowners policy. Jewelry losses you turn in on your homeowners policy will count towards your continued eligibility and may even impact your homeowners premium.

For more information, stop by our store and pick up a brochure on the program, call Jewelers Mutual direct at 1-888-884-2424 or visit them at Jewelers Mutual Insurance. We would also be happy to provide the insurance appraisals needed to insure your jewelry.

Insurance Replacement Assistance – Let us assist you in your time of need. We specialize in helping find replacement jewelry when you experience a loss. Our access to a diverse and deep selection of manufacturers enable us to find the exact piece you are looking to replace.

• Identification of jewelry of equal kind, quality and value as the original
• Large inventory selections in our showroom
• We bill all insurance companies

Lab Reports – Would you like an independent opinion on your diamond or gemstone? Let us help you choose the correct lab for your report. We’ll make sure it gets there safely, and explain the terminology when it comes back.

Manufacturing/Custom Design – Do you have your own idea for jewelry? We can do start to finish design and production of jewelry in your individual style. We’ll help you put your ideas on paper, and our craftsmen can create the piece of your dreams in the metal of your choice.

• Start to finish design and production of jewelry in your individual style
• One-of-a-kind creations you will cherish for years to come
• We can create anything – no piece is too difficult
• We can use gemstones that you already have
• We can turn that old, unworn piece of jewelry into something fresh and exciting

Engraving – Let our engravers add that personal touch. We can engrave in script or block, monograms, poems, even family crests. If you’d like your wedding rings personalized we can engrave on the inside or out. Both machine and hand engraving are available.

• Expert hand engraving
• Precise machine engraving
• Multiple symbols, languages, fonts included

Laser Inscribing – We can inscribe a name or other identification mark on any diamond, and most gemstones – even pearls! The laser inscription is only visible under magnification but is a great way to identify your own gemstones.

Pearl/Bead Stringing – Did you know pearls should be restrung every few years? We can make your necklace or bracelet look like new – graduated or multi strands are no problem for our experts. Don’t neglect a pearl heirloom when it is so easy to get it restrung.

Repair – Our repair staff is able to repair almost anything! We work in any metal; platinum, gold, silver, or a combination. Whether you need a new clasp on a bracelet, a ring sized, or a diamond set, we do it best.

• Complimentary cleaning
• Ring sizing
• Full spectrum metal working
• Expert evaluation and repair
• Polishing of worn and damaged valuable gems
• Expert diamond setting
• Antique refurbishing

Watch Repair – We are able to fix every brand, regardless of age, and can fix most pocket watches too. If you need a new battery, band, or band adjustment, we can perform most of those duties while you wait.

• Competitive pricing for preferred selections of all major brands
• Watch repairs, battery and band replacements (leather, metal and rubber)
• Quartz tune-ups
• Mechanical watch repair and servicing
• Sizing Watch Bracelets
• Full Service for Mechanical and Quartz Watches (see details below)

Mechanical Watch Full Service – Our full service for mechanical watches consists of the disassembly and overhaul of the movement with an examination of all parts. We replace damaged or worn parts and re-seal water-resistant cases. Each of its parts are placed in special chemical solutions that dissolve dirt, dust, and emulsify any dried out oils. When the watch is reassembled, special oils are applied to lubricate all essential parts. We recommend that a general overhaul be performed every three years and that all water-resistant watches be tested once a year for case tightness. In addition, bracelet watch bands are polished and thoroughly cleaned.

Quartz Watch Full Service – Our quartz watch full service consists of the watch disassembly, the case and bracelet being polished and thoroughly cleaned in the ultrasonic and the battery being replaced. If needed, the gaskets will be replaced then the watch is resealed to factory specifications. We recommend that all water-resistant watches have their water resistance checked every time the battery is changed.